Terms of Service

These terms are an agreement between you and Duggie Labs, LLC ("Duggie", "we", "us") covering your use of Duggie CMS, the duggiecms.com website, and the Duggie API (together, the "Service"). By creating an account or using the Service you accept these terms. If you are accepting on behalf of a company, you confirm you are authorized to bind it.

1. Your account

You need an account to use the Service. You are responsible for the accuracy of your account details, for keeping your password secure, and for everything that happens under your account. Tell us promptly if you believe your account or an API key has been compromised. You must be at least 16 years old to hold an account.

2. Plans, billing and cancellation

The Service has a free tier and paid plans. The features, limits and fees for each plan are the ones shown on our pricing page at the time you subscribe. We deliberately do not restate prices here so that this document cannot fall out of step with what you are actually charged.

• Paid plans are billed in advance through Stripe on the cycle you select, and renew automatically until canceled.
• You can cancel at any time from your subscription settings. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.
• Fees are not refundable except where the law requires it, or where we agree otherwise in writing.
• If a discounted or founding rate applies to your subscription, it applies for as long as that subscription stays active and lapses if you cancel.
• We can change our prices. If a change affects you we will give you at least 30 days notice by email, and it will take effect at your next renewal.
• If payment fails we may suspend access to paid features until it is resolved.

3. Your content

Everything you store in Duggie stays yours. We claim no ownership of it. You grant us only the permission we need to run the Service: to store your content, to process it, and to deliver it to the destinations you publish to, including through a content delivery network.

You are responsible for what you store, for having the right to store it, and for the content your own clients publish through your projects. If your content includes personal information about other people, you are the controller of that information and we act on your instructions. Our Privacy Policy explains how that works.

Published content served through the public API is available to anyone with the URL. That is the purpose of the feature, so do not store anything through it that you do not intend to publish.

4. Acceptable use

You agree not to use the Service to:

• Break the law, or infringe anyone's intellectual property or privacy rights.
• Store or distribute malware, or content that is unlawful, harassing, or sexually exploitative of minors.
• Attack, probe or disrupt the Service or its infrastructure, or try to reach data or accounts that are not yours.
• Work around plan limits, quotas or rate limits, including by spreading usage across accounts.
• Resell or redistribute the Service as your own product, unless we have agreed in writing.
• Use the Service primarily as a general purpose file host or content delivery network unrelated to managing content.

We scan uploaded files for malware and may refuse or remove a file that fails a scan. We may also suspend an account that is causing harm to the Service or to other users, and we will try to tell you first where it is reasonable to do so.

5. Our rights

The Service, including its software, design and documentation, belongs to us and is protected by intellectual property law. These terms give you the right to use the Service, not to own any part of it. Any feedback you send us we may use freely and without obligation.

6. Availability

We work to keep the Service running and available, but we do not commit to a guaranteed uptime level under these terms. We may carry out maintenance, change features, or discontinue parts of the Service. If we discontinue something you depend on, or shut down the Service entirely, we will give you reasonable notice and a way to export your content.

7. Warranty disclaimer

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Service will be uninterrupted, error free, or that it will meet your requirements. Some jurisdictions do not allow these exclusions, in which case they do not apply to you.

8. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, or data, even if advised that they were possible.

Our total liability arising out of or relating to these terms or the Service is limited to the greater of one hundred United States dollars, or the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.

Keep your own backups. The Service keeps version history within the limits of your plan, and older versions are removed automatically once that limit is passed. It is not a backup service, and you are responsible for retaining your own copies of anything you cannot afford to lose.

9. Indemnity

You agree to defend and indemnify us against claims, losses and reasonable legal costs arising from the content you store in the Service, from your use of the Service, or from your breach of these terms.

10. Suspension and termination

You can stop using the Service and delete your account at any time from your account settings. Deletion is scheduled with a 30 day grace period, during which you can cancel it, and after which your account and its content are permanently removed.

We may suspend or terminate your account if you materially breach these terms, if your use puts the Service or other users at risk, or if we are required to by law. Except where the breach is serious or unlawful, we will give you notice and a reasonable chance to put it right.

On termination your right to use the Service ends. Sections covering your content, our rights, disclaimers, liability, indemnity and governing law survive.

11. Changes to these terms

We may update these terms. If a change is material we will update the effective date above and tell account holders by email at least 30 days before it takes effect. Continuing to use the Service after that means you accept the new terms. If you do not accept them, you can cancel.

12. Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules, and the courts located there have exclusive jurisdiction. If any provision is held unenforceable, the rest stays in force.

These terms, together with the Privacy Policy, are the entire agreement between us about the Service.

13. Contact

Duggie Labs, LLC. Questions about these terms can be sent through the contact page.